Shipping & Delivery Policy

For International buyers, orders are shipped and delivered through registered international Indian Post
and/or International speed post only. For domestic buyers, orders are shipped through registered
domestic courier companies and /or registered Indian post only. Orders are shipped within 2 working days
or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject
to Courier Company / post office norms. Jivraj Tea Ltd. is not liable for any delay in delivery by the courier
company / postal authorities and only guarantees to hand over the consignment to the courier company or
postal authorities within 15 working days from the date of the order and payment or as per the delivery
date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the
buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Jivraj Tea Ltd. is in
no way responsible for any damage to the order while in transit to the buyer. Jivraj Tea Ltd. is proud to use
EBS for fast, easy and efficient secure payments. All major credit cards are accepted. These Terms and
Conditions may change. jivraj9tea.com reserves the right to update or modify these terms and conditions at
any time without prior notice. Your use of the jivraj9tea.com Web site following any such change constitutes
your agreement to follow and be bound by the terms and conditions as changed. For this reason, we
encourage you to review these terms and conditions each time you use this Web site.

Delivery Policy

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our customer care on 1800-233-0099 or mail us on customercare@jtl.co.in